Product Safety Stage

Dishcare Safety Action

Logo Bosch
Logo Siemens

IMPORTANT SAFETY NOTICE:

POTENTIAL RISK OF FIRE

 
 

Owners of the following Bosch, Siemens dishwashers please act on this safety notice

We have identified that an electrical component on a limited number of Bosch, Siemens branded dishwashers manufactured between 1999 and 2005 may overheat and in very rare cases cause potential risk of fire.
We are committed to upholding the highest standards of safety, quality craftsmanship and reliability across all of our products. This is why we have taken steps and issued this voluntary free safety action. We deeply regret any inconvenience this safety action may cause you and thank you in advance for your cooperation and patience.

 

1. To check if your dishwasher is involved, please undertake the following steps:

Check the brand plus the model number, batch number and serial number can be found inside the dishwasher door panel.

Model number (E-Nr.) and batch number (FD) and the serial number are located on a type plate that looks like this.

 

2. To find out if your dishwasher is included in this Safety Action all three fields are required.

e.g. SGS53A58EU/01 (enter full number shown)
e.g. 8304
e.g. 00371
 

Contact our call center on 086 002 6724 for the Dishcare Safety Action.
Customers from Angola and Ghana please contact +27 11 265 7830 or bsh-callcentre@iopen.co.za to check if your dishwasher is one of the affected models and to arrange a repair.

Opening hours: Monday to Friday from 7am to 5pm.